The Bratislava shopping center had long been lacking skilled receptionists with excellent qualifications for its office spaces. Simply put, they were not available on the job market. This led to high staff turnover and poor service operations.
MVGM Property Management Slovakia, which manages the building, asked us to thoroughly assess the situation. Based on this, we recommended the installation of e-Reception. And what was the outcome?
Our major contribution was that we can tailor the electronic receptionist precisely to the individual needs of our clients. We verified this with this project as well.
"According to the wishes of the clients, e-Reception at Shopping Palace can handle simple tasks like calling the office manager to more secure entry forms with identity verification using an ID card," says Erik Molčan, Senior Property Manager at MVGM in Slovakia.
Patrik Zúrik from the Slovak branch of our parent company M2C Slovakia adds: "We would like to thank our clients for their trust and the new ones for their commitment to the path of automation and process efficiency, which will save them costs."
Protect municipal assets with cost-effective, 24/7 remote monitoring.
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We talked with Lukáš Převrátilem, director of M2C’s Space Surveillance Center, about the possibilities of using 21st-century technologies in the field of facility management.
Imagine this scenario: late at night, a perpetrator breaks into a fuel station with the intent to steal. However, the moment they cross into the cashier zone, an alarm is triggered. Instantly, a device hidden behind the counter activates – within seconds, the space is filled with an impenetrable fog. The intruder loses orientation, can’t see anything, and has no chance to steal or damage any station equipment. Frightened and disoriented, they flee
The speed at which innovative technologies, automation and artificial intelligence are finding their way into all segments of life is very high. Above all, companies need to invest in and familiarize their employees with the possibilities offered by these technologies or risk falling behind the competition. Innovis, the technology division of the M2C holding, has therefore been offering an improved version of the E-Reception product, now called Welcomo, since this spring. It