The Bratislava shopping center had long been lacking skilled receptionists with excellent qualifications for its office spaces. Simply put, they were not available on the job market. This led to high staff turnover and poor service operations.
MVGM Property Management Slovakia, which manages the building, asked us to thoroughly assess the situation. Based on this, we recommended the installation of e-Reception. And what was the outcome?
Our major contribution was that we can tailor the electronic receptionist precisely to the individual needs of our clients. We verified this with this project as well.
"According to the wishes of the clients, e-Reception at Shopping Palace can handle simple tasks like calling the office manager to more secure entry forms with identity verification using an ID card," says Erik Molčan, Senior Property Manager at MVGM in Slovakia.
Patrik Zúrik from the Slovak branch of our parent company M2C Slovakia adds: "We would like to thank our clients for their trust and the new ones for their commitment to the path of automation and process efficiency, which will save them costs."
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Another 365 days are almost behind us and we at Innovis have analyzed them through data and numbers. How else, right? However, we can say that we have many reasons to be proud of! We wish you success and look forward to collaboration in 2024!
In May, we met with representatives of office buildings for a business breakfast to learn about the latest possibilities of automating building management with Welcomo and Space solutions. We were also joined by two of our partners for presentations, who complemented our capabilities with Blocks storage box solutions and COMINFO automated concierge solutions. Throughout the lectures and discussions, we had the opportunity to hear all about automating reception and remote monitoring, and many great questions were asked which only helped
At Innovis, our clients are fully aware of their potential and know that our camera system can be used for more than just security. Indeed, many of them come with specific requirements, asking how they can use these systems for marketing or process purposes. Our colleague Katerřina Kulíšková talked about our plans with analytics, among other things. Customers directly provide us with valuable feedback and the direction we are taking. Many