e-Reception welcomes visitors in Shopping Palace Zlaté Piesky

February 7, 2024

2 min

Source: MVGM

The Bratislava shopping center had long been lacking skilled receptionists with excellent qualifications for its office spaces. Simply put, they were not available on the job market. This led to high staff turnover and poor service operations.

MVGM Property Management Slovakia, which manages the building, asked us to thoroughly assess the situation. Based on this, we recommended the installation of e-Reception. And what was the outcome?

  • Immediate provision of reception services
  • Very rapid and smooth implementation thanks to prior analysis
  • Highly positive feedback from tenants
  • And most importantly... SAVINGS OF UP TO 45% IN OPERATIONAL COSTS

Customized receptionist

Our major contribution was that we can tailor the electronic receptionist precisely to the individual needs of our clients. We verified this with this project as well.

"According to the wishes of the clients, e-Reception at Shopping Palace can handle simple tasks like calling the office manager to more secure entry forms with identity verification using an ID card," says Erik Molčan, Senior Property Manager at MVGM in Slovakia.

Patrik Zúrik from the Slovak branch of our parent company M2C Slovakia adds: "We would like to thank our clients for their trust and the new ones for their commitment to the path of automation and process efficiency, which will save them costs."

Related to Services

Central Protection Desk

Central Protection Desk

Ensure your security with a central security desk service from which we remotely monitor and evaluate alarm signals 24/7. In the event of a risk or security incident, we dispatch our experienced response units.

Automatic reception

Automatic reception

The electronic receptionist (e-Reception) will automate and streamline the existing reception or entrance to the premises. It can fully or partially replace the usual reception processes such as checking in and identifying visitors, maintaining attendance books, video linking with people inside the building, issuing entry cards or generating QR codes.

Remote monitoring

Remote monitoring

Protect your business with cutting-edge technology. We provide you with cost-effective, 24/7 remote monitoring.

Make an appointment
non-binding consultation

Fill in your name.
Only letters A - Z
Two character minimum.
Fill in your email.
Your email is in an incorrect format.
Fill in your phone number.
Invalid characters.
9-digit number only.
The message must contain at least 10 characters.
You agree to the processing of your personal information.
The form was submitted successfully.

Magazine

František Leiter: How to succeed in the USA? Vision, quality and access to the customer are the key

František Leiter: How to succeed in the USA? Vision, quality and access to the customer are the key

František Leiter, managing director of M2C Innovis, regularly oversees the development of the company’s activities on the US market. On his last trade mission at the end of 2024, he attended the prestigious kiosk summit in Tampa, Florida, where the company further developed its business relationships and strengthened its position. In the interview, he outlines the company’s strategy in the US market, the technological differences between the continents

Welcomo now accepts eDocuments

Welcomo now accepts eDocuments

The digitisation of public administration in Czech Republic has been a big topic for several years now, and has brought a number of innovations and modernisations not only in the public sector. One of them is eDocuments, a modern and secure way of verifying identity without the need to carry a physical identity document. While previously their use was limited, today they can be applied in the private sphere. M2C Innovis currently offers this

e-Reception welcomes visitors in Shopping Palace Zlaté Piesky

e-Reception welcomes visitors in Shopping Palace Zlaté Piesky

When qualified people are rare, just employ an electronic receptionist The Bratislava shopping center had long been lacking skilled receptionists with excellent qualifications for its office spaces. Simply put, they were not available on the job market. This led to high staff turnover and poor service operations. MVGM Property Management Slovakia, which manages the building, asked us to thoroughly assess the situation.